If you decide not to keep your books simply return them to us by post and we will promptly credit your card for the value of these items. We suggest you re-use the packaging in which they arrive. This will save you time and will, we hope, be more convenient.
If you receive the wrong book or if any item is damaged we would like to correct the situation as soon as possible. Please call, e-mail or fax us and we will make arrangements for a replacement item to be shipped at no extra charge to you.